Return & Refund Policy

At our store, we work with trusted fulfillment and shipping partners to deliver your orders directly to your doorstep. Please read our return and refund policy carefully before placing an order.

We accept return or replacement requests only for products that arrive damaged, defective, or incorrect. Requests must be submitted within 7 days of delivery along with clear photos or videos of the product and packaging for verification purposes.

Because many of our products are shipped directly from our fulfillment partners, we do not accept returns for reasons such as change of mind, incorrect product selection, or minor variations in color, packaging, or size that may occur due to screen settings or manufacturing batches.

To be eligible for a replacement or refund, the product must remain unused and in its original packaging. Products that have been used, damaged after delivery, or returned without approval may not qualify for a refund or replacement.

Orders can only be cancelled before they are processed or shipped. Once an order has been dispatched, cancellations are no longer possible due to the automated fulfillment process.

Delivery timelines are estimated at 7–10 business days, but delays may occasionally occur due to courier issues, customs processing, high order volumes, or unforeseen logistics situations.

Refunds, if approved, are processed to the original payment method after verification. Processing times may vary depending on banks and payment providers.

Customers should contact our support team before returning any product. Unauthorized returns may not be accepted or processed.

For any questions related to returns, refunds, damaged items, or order support, please contact us through the support details available on our website.